[Last updated 4/2024] The Complete Salesforce Certified Administrator Course + AI (Udemy – Vietsub and Engsub)
About Course
Views
What you’ll learn:
Understand all of the core concepts on the exam in order to pass the Salesforce Administrator Certification Exam
Administer Salesforce Like a Pro
Deploy Salesforce Lightning Experience
Roll Out Salesforce Mobile
Use Salesforce Lightning
Learn from an Experienced Salesforce Professional
Learn how to use ChatGPT to enhance your learning experience
Use ChatGPT to create practice test questions and analyze Trailhead resources
Link gốc:
https://www.udemy.com/course/salesforce-administrator/
Time Course:
39.5 hours (535 Lectures + Documents)
Instructor
: Mike Wheeler
Total Weight:
27.67 GB
** Note
:
Chú ý:
Course Content
10 – Configuration and Setup (wo ChatGPT – Org Setup, User Setup and Security)
-
048 Permission Set Groups.mp4
03:26 -
033 Device Activation – Formerly Identity Verification and History.mp4
04:26 -
034 Session Settings.mp4
03:59 -
035 User-Level Security & Access Overview – Security for the Individual.mp4
03:24 -
036 Profiles Introduction.mp4
02:48 -
037 Profile Settings in the Original Profile Interface.mp4
03:00 -
038 Enabling the Enhanced Profile User Interface.mp4
06:41 -
039 Login IP Ranges.mp4
03:07 -
040 Setup Audit Trail.mp4
02:45 -
041 Login Hours – What happens at 501 PM.mp4
04:21 -
042 Profile Object Settings.mp4
03:08 -
043 Profile Tab Settings – On, Off and Hidden.mp4
03:27 -
044 Creating a Custom Profile.mp4
03:58 -
045 Custom vs. Standard Profiles.mp4
02:04 -
046 Permission Sets Introduction.mp4
04:20 -
047 Creating a Permission Set.mp4
05:59 -
032 Network Access and Setting Trusted IP Ranges.mp4
02:56 -
049 Setting Organization Wide Defaults.mp4
06:22 -
050 Roles and the Role Hierarchy.mp4
05:16 -
051 Adding and Editing Roles in the Role Hierarchy.mp4
03:15 -
052 Sharing Rules.mp4
06:20 -
053 Manual Sharing.mp4
02:09 -
054 Team Access.mp4
07:55 -
055 Adding the Case Team Related List to a Page Layout.mp4
05:01 -
056 Field Level Security from the Field Level.mp4
03:44 -
057 Field Level Security from the Profile Level.mp4
02:53 -
058 Viewing Field Accessibility.mp4
02:14 -
059 Where is this Used.mp4
01:40 -
060 Public Groups.mp4
02:52 -
061 Delegated Administration.mp4
03:32 -
062 Folder Security.mp4
03:14 -
017 Customizing a Home Page Layout.mp4
05:55 -
002 Company Information Page.mp4
03:11 -
003 Setting an Organization’s Fiscal Year.mp4
02:24 -
004 Setting an Organization’s Business Hours.mp4
04:50 -
005 Setting Holidays for an Organization’s Business Hours.mp4
03:00 -
006 Organization Currency Management.mp4
02:56 -
007 Activating Multiple Currencies in Your Organization.mp4
02:00 -
008 Enabling Advanced Currency Management.mp4
02:17 -
009 Managing Currencies and Dated Exchange Rates.mp4
03:11 -
010 Setting a Currency on an Opportunity.mp4
03:22 -
011 Organization Default Settings.mp4
05:13 -
012 User Interface Settings.mp4
04:15 -
013 App Menu and App Launcher.mp4
04:06 -
014 Search Settings.mp4
05:54 -
015 Creating and Filtering List Views.mp4
07:19 -
016 Kanban and Split List Views.mp4
04:23 -
001 Configuration and Setup Introduction.mp4
02:24 -
018 Themes and Branding.mp4
02:55 -
019 User Setup Introduction.mp4
03:54 -
020 Deactivating a User.mp4
01:27 -
021 Creating a New User.mp4
05:21 -
022 Creating Multiple Users and Assigning Licenses.mp4
02:10 -
023 Resetting a User Password.mp4
03:00 -
024 Resolving Locked User Accounts.mp4
04:42 -
025 Control Login Access Policies to Enable Logging In as Another User.mp4
01:25 -
026 Freezing a User.mp4
01:38 -
027 User Management Settings and GDPR.mp4
01:55 -
028 SalesforceA Mobile App for User Administration.mp4
01:49 -
029 Security and Access Introduction.mp4
01:47 -
030 Organization-Level Security and Access Overview.mp4
01:37 -
031 Organization Password Security Controls.mp4
04:19
19 – Test Taking Strategies and a 60 Question Practice Test
-
001 Test Taking Strategies to Improve Your Odds of Passing the First Time.mp4
05:29 -
002 Salesforce Administrator Certification Exam Guide Sample Question #1.mp4
04:51 -
003 Salesforce Administrator Certification Exam Guide Sample Question #2.mp4
03:33 -
004 Salesforce Administrator Certification Exam Guide Sample Question #3.mp4
03:15 -
005 Salesforce Administrator Certification Exam Guide Sample Question #4.mp4
03:41
18 – Breaking In Getting Experience
-
001 Grow Where You Are Planted.mp4
08:01 -
002 Volunteer for a Non-Profit.mp4
03:08
17 – Webassessor Registration
-
001 Webassessor Registration and Scheduling an Exam.mp4
05:19 -
002 Taking the Exam – Online vs On-Site.mp4
10:30
16 – Workflow Process Automation (without ChatGPT Version)
-
010 Creating Classic Email Templates.mp4
07:07 -
019 Installing Flows via the AppExchange.mp4
06:09 -
017 Creating Flows with the Flow Builder.mp4
05:51 -
016 Introduction to Processes and the Process Builder.mp4
11:22 -
015 Approvals via Chatter.mp4
04:55 -
014 Submitting a Record for Approval.mp4
04:18 -
013 Approval Processes.mp4
12:34 -
012 Creating Outbound Messages.mp4
03:48 -
011 Creating Lightning Email Templates.mp4
05:18 -
001 Workflow Process Automation Introduction.mp4
00:27 -
009 Creating Email Alerts.mp4
04:03 -
008 Time-Based Workflow Queue.mp4
03:36 -
007 Creating Time-Based Workflow Actions.mp4
04:57 -
006 Process Automation Settings.mp4
00:38 -
005 Testing Your Workflow Rule.mp4
04:35 -
004 Creating Immediate Workflow Actions.mp4
02:55 -
003 Creating Workflow Rules.mp4
06:23 -
002 Automation Home Page.mp4
02:26
15 – Data and Analytics Management (without ChatGPT Version)
-
041 Reporting Snapshots.mp4
13:25 -
029 Adding a Chart to a Summary Report.mp4
02:46 -
030 Creating a Matrix Report.mp4
05:03 -
031 Creating a Joined Report.mp4
04:46 -
032 Installing Reports via the AppExchange.mp4
04:57 -
033 Summary Formulas and Row-Level Formulas in Reports.mp4
04:55 -
034 Adding a Bucket Column to a Report.mp4
02:06 -
035 Field History Report and Deleting Field History Change.mp4
02:49 -
036 Creating Cross-Filters.mp4
02:29 -
037 Changing a Report Format and What Happens.mp4
01:55 -
038 Creating Custom Report Types.mp4
09:42 -
039 Subscribing to Reports.mp4
05:06 -
040 Historical Trend Reporting.mp4
04:11 -
028 Creating a Summary Report.mp4
04:26 -
042 Sharing Model Impact on Reports.mp4
04:58 -
043 Creating a Dashboard.mp4
05:22 -
044 Joined Report Charts for Dashboard Components.mp4
01:53 -
045 Modifying Dashboards.mp4
02:35 -
046 Subscribing to Dashboards.mp4
01:40 -
047 Dynamic Dashboards and Running Users.mp4
03:40 -
048 Setting Decimal Precision in Dashboards.mp4
00:58 -
049 Dashboard Filters.mp4
02:53 -
050 Conditional Highlighting in Reports and Dashboards.mp4
02:21 -
051 Creating a Custom Home Page to a Lightning App.mp4
04:47 -
052 Tableau CRM Analytics Studio.mp4
08:04 -
015 Data vs. Metadata.mp4
03:41 -
002 Data Export.mp4
04:06 -
003 Downloading and Installing Data Loader.mp4
04:02 -
004 Resetting Your Security Token and Logging into the Data Loader.mp4
01:56 -
005 Backing Up Data Using Data Loader.mp4
05:22 -
006 Restoring Records from the Recycle Bin.mp4
02:22 -
007 What Are the Buttons on the Data Loader.mp4
02:35 -
008 Mass Updating Records and Field Mapping Using Salesforce Record IDs.mp4
11:07 -
009 Upserting Records Using the Data Loader and External ID Fields.mp4
06:35 -
010 Data Import Wizard – Upload Contacts via Fortune 500 CSV File.mp4
11:58 -
011 DataLoader.io.mp4
07:45 -
012 Mass Deleting Records.mp4
02:47 -
014 Ensuring Data Quality via Validation Rules.mp4
08:10 -
001 Data and Analytics Management Introduction.mp4
01:26 -
016 Duplicate Management.mp4
10:43 -
017 Testing Your Duplicate Rule.mp4
02:18 -
018 Potential Duplicates Lightning Component.mp4
02:22 -
019 Merging Duplicates.mp4
01:17 -
020 Duplicate Record Sets.mp4
02:35 -
022 Duplicate Rule Allow and Alert and Mass Inserts Updates.mp4
13:00 -
023 Universal Picklists.mp4
02:15 -
024 Data.com Retirement and Lightning Data.mp4
04:11 -
025 Workbench and SOQL Queries.mp4
03:21 -
026 Analytics – Reports and Dashboards Introduction.mp4
01:36 -
027 Creating a Tabular Report.mp4
04:30
14 – Productivity & Collaboration (without ChatGPT Version)
-
029 Salesforce Offline.mp4
03:21 -
020 Slack for Salesforce – Integrating Slack with Salesforce.mp4
05:02 -
021 Salesforce Mobile App Introduction.mp4
01:06 -
022 Mobile Quick Start Wizard.mp4
03:32 -
023 Update Your Lightning Apps for Mobile.mp4
02:34 -
024 Update Your Pages for Mobile.mp4
01:28 -
025 Salesforce Mobile App for Tablet.mp4
01:44 -
026 Mobile Navigation Menu.mp4
04:21 -
027 Mobile Branding.mp4
02:21 -
028 Mobile Notification Options.mp4
01:10 -
019 Slack – The Future of Collaboration in Salesforce.mp4
01:21 -
030 Salesforce Settings.mp4
00:43 -
031 Creating a Custom Launchpad for the Salesforce Mobile App.mp4
04:15 -
032 Object Specific Quick Actions.mp4
05:11 -
033 Global Actions.mp4
10:03 -
034 Salesforce Lightning for Outlook Installation and Synchronization.mp4
05:24 -
035 AppExchange Introduction.mp4
00:58 -
036 AppExchange Tour.mp4
06:38 -
037 Installed Packages.mp4
04:33 -
010 Contact Activity Rolling Up to Primary Account.mp4
02:59 -
002 Default Activities View – Related Lists vs. Activity Timeline.mp4
02:48 -
003 Activity Settings.mp4
03:23 -
004 Creating Tasks and Marking Them as Complete.mp4
03:20 -
005 Tasks Page Layout Customizations and Recurring Tasks.mp4
02:43 -
006 Event Management in Salesforce.mp4
02:51 -
007 Public Calendars, Sharing and Resources.mp4
07:40 -
008 Logging Calls in Activity Management and Creating Quick Text.mp4
02:58 -
009 Sending Email.mp4
02:52 -
001 Productivity and Collaboration Introduction.mp4
02:36 -
011 Creating a Chatter Post.mp4
02:34 -
012 Chatter App and Important Features.mp4
02:38 -
013 Chatter Feeds Tracking and Adding the Chatter Tab, Publisher and Feed to a Page.mp4
05:49 -
014 Chatter Publisher Actions.mp4
01:54 -
015 Chatter Security.mp4
02:21 -
016 Chatter Groups, Announcements and Engagement.mp4
05:29 -
017 Chatter Streams.mp4
01:57 -
018 Chatter Topics.mp4
01:29
13 – Service and Support Applications (without ChatGPT Version)
-
017 Enabling Surveys.mp4
01:39 -
032 Chat with Customers.mp4
06:39 -
031 Omni Channel.mp4
06:30 -
030 Using Knowledge Articles While Working Cases.mp4
05:24 -
029 Adding Knowledge to the Service Console.mp4
04:25 -
028 Knowledge Record Types and Page Layouts.mp4
07:16 -
027 Creating Knowledge Articles.mp4
03:27 -
026 Setting Up Lightning Knowledge with a Guided Setup Flow.mp4
02:41 -
025 Enabling Salesforce Knowledge.mp4
05:04 -
024 Salesforce Solution Management.mp4
02:28 -
023 Creating a Close Case Quick Action.mp4
07:11 -
022 Case Closure Configuration.mp4
05:45 -
021 Case Teams.mp4
02:37 -
020 Email to Case.mp4
08:09 -
019 Creating a Site for Your Digital Experience.mp4
03:47 -
018 Enabling Digital Experience (formerly Community, formerly Portal).mp4
01:52 -
001 Service and Support Applications Introduction.mp4
00:21 -
016 Monitor the Case Escalation Rule Queue.mp4
01:42 -
015 Case Escalation Rules.mp4
06:54 -
014 Case Auto-Response Rules.mp4
06:14 -
013 Web-to-Case.mp4
04:37 -
012 Case Queues.mp4
04:44 -
011 Case Assignment Rules.mp4
03:01 -
010 Parent Case and Case Hierarchy.mp4
03:20 -
009 Service Setup Menu.mp4
02:35 -
008 Service Console Customization.mp4
05:50 -
007 Adding a Path to Cases.mp4
09:21 -
006 Editing Case Page Layouts and Assignments.mp4
02:51 -
005 Case Record Types and Picklists Available for Editing.mp4
02:05 -
004 Support Processes.mp4
05:09 -
003 Support Settings – Show Closed Status.mp4
02:35 -
002 Primary Service Components of Salesforce Applications.mp4
08:05
12 – Sales and Marketing Applications (without ChatGPT Version)
-
028 Adding Campaign Influence Related Lists to Campaign and Opportunity Page Layouts.mp4
06:34 -
020 Product Scheduling – Revenue and Quantity.mp4
05:36 -
021 Adding Scheduling Fields to the Product Page Layout.mp4
06:35 -
022 Adding a Scheduled Product to an Opportunity.mp4
04:18 -
023 Enabling Collaborative Forecasting.mp4
08:19 -
024 Viewing Forecasts, Setting Forecast Range and Changing Forecast Currency.mp4
05:20 -
025 Forecast Impact.mp4
01:56 -
026 Setting Product Families.mp4
03:20 -
027 Customizable Campaign Influence.mp4
07:35 -
019 Relationships Between Products, Pricebooks and Opportunities.mp4
04:42 -
029 Creating a Lightning App.mp4
07:03 -
030 Adjusting Utility and Navigation Items in an App.mp4
03:15 -
031 Contact Roles on Opportunities.mp4
03:12 -
032 Big Deal Alerts.mp4
04:50 -
033 Opportunity Settings, Splits and Teams.mp4
03:55 -
034 Similar Opportunities.mp4
04:17 -
035 Einstein Lead Scoring and Opportunity Scoring.mp4
04:59 -
036 Home Page Assistant.mp4
02:17 -
011 Lead Conversion Impact on Campaign Members.mp4
02:01 -
003 Primary Marketing Components of Salesforce Applications.mp4
08:02 -
004 Leads Overview – Creating a New Lead Record.mp4
05:55 -
005 Adding Campaign Members to a Campaign.mp4
05:28 -
006 Web-to-Lead.mp4
06:55 -
007 Lead Assignment Rules.mp4
05:51 -
008 Revisiting the Salesforce Leads Process and Creating New Status Options.mp4
05:41 -
009 Lead Conversion Process.mp4
05:32 -
010 Lead Conversion Field Mapping – Custom to Custom.mp4
06:31 -
001 Sales and Marketing Applications Introduction.mp4
00:21 -
012 Campaign Hierarchy.mp4
03:30 -
013 Primary Sales Components of Salesforce Applications.mp4
06:47 -
014 The Sales Process, Opportunity Stages and Record Types.mp4
04:51 -
015 Adding Additional Opportunity Stages.mp4
07:06 -
016 Opportunity Record Type and Page Layout Assignments.mp4
03:39 -
017 Products and Pricebooks Overview.mp4
05:16 -
018 Creating a Pricebook.mp4
03:26
11 – Object Manager and Lightning App Builder (wo ChatGPT)
-
037 Creating Record Types for Processes – Lead Record Types.mp4
03:03 -
026 Deleting and Restoring Fields.mp4
03:59 -
027 Creating and Customizing Page Layouts.mp4
08:12 -
028 Field Level Security at the Page Level vs. Field Level.mp4
04:54 -
029 Creating an Advanced Formula Field.mp4
06:43 -
030 Validation Rule for Percentage Field.mp4
05:07 -
031 Editing Related Lists.mp4
07:08 -
032 Record Page Settings – Grouped View and Full View.mp4
02:44 -
033 Default Activities View – Activity Timeline and Related Lists – Page Settings.mp4
02:49 -
034 Enhanced Related Lists and the List View Action Bar.mp4
08:14 -
035 Standard and Tile Related Lists.mp4
02:34 -
036 Business Processes for Standard Objects.mp4
06:27 -
025 Changing Data Types on Fields and Data Loss.mp4
04:11 -
038 Picklists Available for Editing by Record Type – Where is Status.mp4
09:57 -
039 Page Layout Assignments by Record Type.mp4
05:23 -
040 Business Processes for Custom Objects Overview.mp4
02:23 -
041 Creating Record Types for Custom Objects.mp4
04:16 -
042 Lead Conversion Process Customization to Support Business Processes.mp4
10:18 -
043 Creating a Path on a Custom Object to Support Business Processes.mp4
04:54 -
044 Adding a Path to a Lightning Page.mp4
07:24 -
045 Relating a Standard Object (Case) to a Custom Object (Project).mp4
05:10 -
046 Creating a Child Object.mp4
07:52 -
047 Upgrading to Dynamic forms.mp4
02:51 -
048 Junction Objects – Many-to-Many Relationships.mp4
07:00 -
013 Creating Picklist Fields.mp4
06:15 -
002 Object Manager Overview.mp4
06:32 -
003 Schema Builder Introduction.mp4
03:48 -
004 Creating a Custom Object.mp4
09:43 -
005 Granting Access Using Hierarchies.mp4
01:40 -
006 Master-Detail Relationships.mp4
08:59 -
007 Lookup Relationships.mp4
06:51 -
008 Creating Custom Fields – Date, Currency and Long Text Area.mp4
04:15 -
009 Creating a Custom Object Record and Testing Our Custom Fields.mp4
03:19 -
010 Customizing Page Layouts – Enhanced Page Layout Editor.mp4
06:03 -
011 Disabling Caching in Lightning.mp4
03:39 -
012 Enabling Field History Tracking and Tracking Field Changes.mp4
04:14 -
001 Object Manager and Lightning App Builder Introduction.mp4
01:34 -
014 Setting Field Dependencies.mp4
03:16 -
015 Testing Field Dependencies.mp4
01:10 -
016 Creating an Auto-Number Field.mp4
03:32 -
017 Creating a Formula Field.mp4
05:08 -
018 Editing the Display Format of a Formula Field.mp4
02:35 -
019 Creating a Geolocation Field.mp4
02:18 -
020 Creating a Percentage Field.mp4
03:32 -
021 Creating a Checkbox Field.mp4
01:26 -
022 Creating a Multi-Select Picklist.mp4
03:23 -
023 Creating a Field Dependency with a Checkbox & Multi-Select Picklist.mp4
04:07 -
024 Creating a URL Field.mp4
03:46
01 – Introduction and Getting Started (with ChatGPT)
-
02:07
-
04:00
-
004 Signing Up for a Free Salesforce Account.mp4
03:34 -
005 Signing Up for a Free ChatGPT Account.mp4
01:37 -
006 Logging Into Salesforce & User Interface Tour.mp4
05:11 -
007 Accessing and Understanding the Setup Menu.mp4
03:16 -
008 ChatGPT User Interface Tour.mp4
04:35
09 – Introduction and Getting Started (without ChatGPT Version Starts Here!)
-
001 Course Introduction and Getting Started.mp4
00:55 -
002 Signing Up for a Free Salesforce Account.mp4
05:21 -
004 Salesforce Administrator Exam Guide.mp4
08:31 -
005 Logging in to Salesforce.mp4
01:31 -
006 Switching Between Lightning and Classic User Interfaces.mp4
01:40 -
007 Accessing and Understanding the Salesforce Certified Administrator Exam Guide.mp4
07:19 -
008 Accessing Salesforce Help and Glossary.mp4
02:25 -
009 Setup Menu Tour.mp4
06:37 -
010 Salesforce from the Front-End – App Launcher.mp4
04:43 -
011 Understanding Record Details Page Layouts.mp4
11:38 -
012 Global Search – Performing Searches for Individual Records in Salesforce.mp4
02:14 -
013 Setup Screen Search Options.mp4
03:07
08 – Workflow and Process Automation (with ChatGPT)
-
001 Workflow and Process Automation Introduction.mp4
00:26 -
002 Automation Home Page.mp4
01:52 -
003 Process Automation Settings.mp4
01:20 -
004 Workflow Rules, Actions and Retirement.mp4
07:42 -
005 Process Builder Actions and Retirement.mp4
03:03 -
006 Migrate to Flow.mp4
03:48 -
007 Flow Builder.mp4
05:47 -
008 Testing Our Flow.mp4
05:48 -
009 Types of Flows and Flow Templates.mp4
05:16 -
010 Flow Trigger Explorer.mp4
02:19 -
011 Which Automation Tool Do I Use.mp4
03:36 -
012 Creating an Approval Process.mp4
06:59 -
013 Editing our Approval Process.mp4
04:54 -
014 Activating our Approval Process.mp4
03:45 -
015 Submitting a Record for Approval.mp4
04:54 -
016 Creating a Custom Hierarchical Relationship.mp4
04:00
07 – Data and Analytics Management (with ChatGPT)
-
027 Creating a Joined Report.mp4
04:46 -
018 Testing Your Duplicate Rule.mp4
00:43 -
019 Potential Duplicates Lightning Component – Standard Objects Only.mp4
01:04 -
020 Merging Duplicates.mp4
01:45 -
021 Duplicate Record Sets.mp4
01:39 -
023 Analytics – Reports and Dashboards Introduction.mp4
00:44 -
024 Creating a Tabular Report.mp4
06:24 -
025 Creating a Summary Report.mp4
02:52 -
026 Creating a Matrix Report.mp4
02:32 -
017 Duplicate Management And Duplicate Rules.mp4
08:26 -
028 Creating a History Report.mp4
03:44 -
029 Subscribing to Reports.mp4
02:05 -
030 Creating a Dashboard.mp4
05:51 -
031 Subscribing to Dashboards.mp4
01:10 -
032 Dashboard Filters.mp4
01:10 -
033 Dynamic Dashboards and Running Users.mp4
02:16 -
034 Helpful ChatGPT Prompts for Reports and Dashboards.mp4
01:47 -
001 Data and Analytics Management Introduction.mp4
00:55 -
016 Using ChatGPT to Generate Validation Rules.mp4
03:19 -
015 Making a Field Required Via a Validation Rule.mp4
07:49 -
014 Creating a Validation Rule to Enforce Positive Numeric Values Only.mp4
06:50 -
013 Estimating Your Organization’s Code Coverage.mp4
02:19 -
012 Creating a Batch Apex Class to Mass Generate Contact Records.mp4
07:11 -
011 Using ChatGPT to Create a Python Fake Data Generator.mp4
06:05 -
010 Using ChatGPT to Generate Sample Data.mp4
02:32 -
009 Restoring Records from the Recycle Bin.mp4
10:12 -
008 Mass Deleting Future Tasks Greater than One Year From Now.mp4
04:03 -
007 Mass Deleting Acquired Accounts Records.mp4
03:55 -
006 DataLoader.io.mp4
04:23 -
005 Data Import Wizard.mp4
09:14 -
004 Downloading and Installing Data Loader.mp4
02:53 -
003 Data Export.mp4
02:30 -
002 Data vs. Metadata.mp4
04:59
06 – Productivity and Collaboration (with ChatGPT)
-
011 Chatter App and Important Features.mp4
01:21 -
020 AppExchange.mp4
04:35 -
019 Salesforce Settings.mp4
00:52 -
018 Salesforce Offline.mp4
01:35 -
017 Salesforce Mobile App Configuration.mp4
03:51 -
016 Salesforce Mobile App Introduction.mp4
01:08 -
015 Slack – The Future of Collaboration in Salesforce.mp4
03:38 -
014 Chatter Feeds Tracking and Adding the Chatter Tab, Publisher and Feed to a Page.mp4
03:47 -
013 Chatter Groups, Announcements and Engagement.mp4
03:28 -
012 Chatter Streams.mp4
02:31 -
001 Productivity and Collaboration Introduction.mp4
00:35 -
010 Enabling and Disabling Chatter in Your Org.mp4
01:57 -
009 Creating a Chatter Post.mp4
02:22 -
008 Activity Settings.mp4
01:20 -
007 Record Page Settings for Activity Timeline or Related Lists.mp4
02:26 -
006 Setting Email Deliverability and Sending Emails.mp4
04:06 -
005 Creating Events.mp4
01:41 -
004 Creating Tasks and Marking Them Complete.mp4
02:40 -
003 Logging Calls.mp4
01:57 -
002 Activity Management Overview.mp4
01:44
05 – Service and Support Applications (with ChatGPT)
-
015 Case Hierarchy and Related Cases.mp4
06:51 -
029 Experience Cloud Overview – Enabling a Digital Experience.mp4
07:18 -
028 Adding Knowledge Sidebar to the Service Console.mp4
03:08 -
027 Knowledge Record Types and Page Layouts.mp4
04:20 -
026 Enabling Salesforce Knowledge.mp4
04:56 -
025 Creating Predefined Case Teams.mp4
01:53 -
024 Case Teams.mp4
06:58 -
023 Case Escalation Rule Queue for Monitoring.mp4
02:24 -
022 Case Escalation Rules.mp4
06:15 -
021 Omni Channel for Advanced Case Routing.mp4
06:18 -
020 Case Assignment Rules.mp4
10:57 -
019 Case Auto-Response Rules.mp4
04:33 -
018 Using ChatGPT to Style Our Web-to-Case Form.mp4
04:42 -
017 Web-to-Case.mp4
03:01 -
016 Case Queues.mp4
05:47 -
001 Service and Support Applications Introduction.mp4
00:38 -
014 Email-to-Case.mp4
06:27 -
013 Service Setup Assistant Results.mp4
01:28 -
012 Service Setup Menu and Service Setup Assistant.mp4
02:30 -
011 Creating Console Applications by Cloning a Custom Non-Console Application.mp4
10:04 -
010 Creating Dynamic Forms with the Lightning App Builder.mp4
06:51 -
009 Showing and Hiding Components Conditionally with the Lightning App Builder.mp4
02:50 -
008 Displaying Our Case Path on a Lightning Page.mp4
03:49 -
007 Creating a Case Path.mp4
03:44 -
006 Editing Case Page Layouts and Assignments.mp4
03:18 -
005 Mass Updating Open Cases to Add Record Types.mp4
03:29 -
004 Creating Support Processes and Case Record Types.mp4
08:02 -
003 Support Settings – Show Closed Status.mp4
03:34 -
002 Primary Service Components of Salesforce Applications.mp4
07:25
04 – Sales and Marketing Applications (with ChatGPT)
-
029 Account Overview and Creating an Account Hierarchy.mp4
04:53 -
020 Avoiding Multiselect Picklists for Multiple Product Interest Leads.mp4
03:31 -
021 Creating a Second Picklist Field for Product Interest.mp4
07:10 -
022 Updating our Lead Page Layouts and List Views.mp4
03:45 -
023 Updating our Custom to Custom Field Mapping for Multiple Product Interests.mp4
06:15 -
024 Products and Pricing on Lead or Opportunity.mp4
04:57 -
025 Lead Scoring Options.mp4
06:25 -
026 Testing Lead Scores.mp4
02:47 -
027 Adding Lead Score to List Views.mp4
01:33 -
028 Lead Auto-Response Rules.mp4
10:05 -
019 Mass Updating Legacy Lead Records without Record Types.mp4
15:01 -
030 Associating Contacts to Multiple Accounts.mp4
03:14 -
031 Account Contact Relationship and Page Layout Adjustments.mp4
05:26 -
032 Opportunity Overview.mp4
04:34 -
033 Creating Sales Processes.mp4
08:48 -
034 Adjusting Stage Probabilities and Adding Stage Values to the Sales Processes.mp4
06:28 -
035 Home Page Assistant.mp4
02:23 -
036 Record Type Considerations and the Lead Conversion Process.mp4
02:28 -
037 Products and Pricebooks.mp4
06:07 -
010 Setting Lead Source for Web to Lead Forms.mp4
05:30 -
002 Core Marketing Components of Salesforce.mp4
06:23 -
003 Leads Creation Overview.mp4
06:08 -
004 Creating a Web to Lead Form.mp4
02:48 -
005 Using ChatGPT to Format Our Web-to-Lead Form.mp4
05:15 -
006 Lead Settings.mp4
04:00 -
007 Converting Leads.mp4
07:06 -
008 Custom to Custom Field Mapping to Prevent Data Loss During Conversion.mp4
05:21 -
009 Creating Custom Fields for Additional Lead Conversion Field Mapping.mp4
07:51 -
001 Sales and Marketing Applications Introduction.mp4
01:35 -
011 Creating Queues for Leads.mp4
05:20 -
012 Creating Lead Assignment Rules.mp4
09:31 -
013 Creating Lead Processes.mp4
04:05 -
014 Creating Lead Record Types.mp4
03:55 -
015 Lead Status Field – Adding Values and Displaying Them Based on Lead Process.mp4
07:18 -
016 Lead Picklist Values Available for Editing.mp4
05:16 -
017 Adding Picklist Values to the Product Interest Picklist Field.mp4
05:36 -
018 Renaming and Aligning Lead Page Layouts with Record Types.mp4
05:40
03 – Object Manager and Lightning App Builder (with ChatGPT)
-
030 Lightning App Builder.mp4
03:34 -
021 Renaming Page Layouts for Page Layout Assignments.mp4
06:33 -
022 Creating Lookup Filters By Record Type.mp4
07:03 -
023 Using ChatGPT to Create Formula Fields.mp4
04:23 -
024 Editing Page Layouts by Record Type.mp4
02:41 -
025 Using ChatGPT for Mass Assigning Account Record Types.mp4
05:48 -
026 Page Layout Assignments Review.mp4
06:39 -
027 Creating Rollup Summary Fields.mp4
05:50 -
028 Mass Updating Accounts Using a Rollup Summary Field.mp4
06:13 -
029 Account Type Field vs. Account Record Types.mp4
04:07 -
020 Record Types and ChatGPT Examples.mp4
10:40 -
031 Using the App Manager for Navigation Items and Home Tab.mp4
06:44 -
032 Analyzing the Object Manger and Lightning App Builder Knowledge Area w ChatGPT.mp4
02:51 -
033 Creating an Object Manager and Lightning App Builder Study Guide with ChatGPT.mp4
04:00 -
034 Using ChatGPT for the Object Manager and Lightning App Builder Section of the Ex.mp4
05:48 -
035 Using ChatGPT for the Object Manager and Lightning App Builder Trail Key Topics.mp4
11:08 -
036 Creating a Custom Business Process in Salesforce.mp4
06:46 -
037 Creating a Path for Our Custom Business Process.mp4
08:43 -
038 Adding a Path to a Page Layout.mp4
06:51 -
039 Using ChatGPT to Create Object Manager and Lightning App Builder Test Questions.mp4
04:19 -
011 Creating Additional Custom Fields.mp4
07:48 -
002 Using ChatGPT to Analyze Object Manager and Lightning App Builder Learning Objec.mp4
08:56 -
003 Object Manager Tour.mp4
05:47 -
004 Salesforce Standard Object Architecture and Relationship Model.mp4
10:31 -
005 Using ChatGPT to Generate Custom Object Ideas.mp4
06:17 -
006 Creating a Custom Object for Warranty Management of Assets.mp4
10:59 -
007 Creating a Custom Field – Lookup Relationships.mp4
06:34 -
008 Creating Asset Records and Adding Warranties.mp4
08:41 -
009 Introducing the Schema Builder.mp4
07:25 -
010 Reviewing Custom Page Layouts and Field Visibility.mp4
02:22 -
001 Object Manager and Lightning App Builder Introduction.mp4
01:13 -
012 Creating Date Fields.mp4
04:51 -
013 Creating Picklist Fields.mp4
06:36 -
014 Converting a Lookup Field to a Master-Detail Relationship.mp4
09:36 -
015 Adding Related Lists to Page Layouts.mp4
08:53 -
016 Using ChatGPT for Junction Object Ideas.mp4
05:12 -
017 Assignment Creating a Junction Object.mp4
07:03 -
018 Review Reviewing our Custom Object.mp4
11:49 -
019 Deleting Fields and Implications.mp4
05:41
02 – Configuration and Setup (with ChatGPT)
-
033 Reports and Dashboard Folder Security.mp4
06:40 -
023 Salesforce Sharing Model Overview – Guide to Sharing Architecture.mp4
04:07 -
024 Profiles.mp4
06:54 -
025 Permission Sets.mp4
04:44 -
026 Org-Wide Defaults.mp4
06:18 -
027 Role Hierarchy.mp4
06:07 -
028 Sharing Rules.mp4
06:05 -
029 Manual Sharing.mp4
04:03 -
030 Team Access.mp4
03:53 -
031 Overriding User Customizations.mp4
04:03 -
032 Creating a Lightning User Permission Set.mp4
04:01 -
022 Session Settings.mp4
04:11 -
034 Restriction Rules.mp4
03:30 -
035 Profiles vs. Permission Sets.mp4
03:32 -
036 Permission Set Groups.mp4
02:05 -
037 Dissecting and Analyzing the Configuration and Setup Knowledge Area with ChatGPT.mp4
12:37 -
038 Creating Configuration and Setup Study Guide with ChatGPT.mp4
04:01 -
039 Dissecting and Analyzing Trailhead Trailmixes with ChatGPT.mp4
11:22 -
040 Dissecting and Analyzing Trailhead Trails with ChatGPT.mp4
09:17 -
041 Creating Configuration and Setup Practice Test Questions with ChatGPT.mp4
02:08 -
042 Dissecting and Analyzing Trailhead Superbadges with ChatGPT.mp4
04:18 -
012 List Views.mp4
05:32 -
002 Company Settings Fiscal Year.mp4
02:51 -
003 Switching Between Lightning and Classic Interface.mp4
01:54 -
004 Using ChatGPT to Analyze the Company Settings Learning Objective.mp4
04:59 -
005 Business Hours.mp4
02:35 -
006 Currency Management.mp4
02:56 -
007 Default Settings.mp4
02:04 -
008 Using ChatGPT to Analyze the User Interface Settings Learning Objective.mp4
03:18 -
009 User Interface Settings Explored.mp4
02:04 -
010 App Menu.mp4
01:56 -
011 GPT 3.5 VS. 4 and Error Detection.mp4
03:39 -
001 Configuration and Setup Introduction.mp4
02:15 -
013 Global Actions – Logging a Call.mp4
02:44 -
014 Creating a New Global Action and Publisher Layout.mp4
08:15 -
015 Creating a Single Page App with the Lightning App Builder.mp4
06:14 -
016 Deactivating and Creating User Accounts.mp4
04:03 -
017 Maintaining and Logging In as Other Users.mp4
04:09 -
018 Freezing Users.mp4
01:44 -
019 Setup Audit Trail.mp4
01:28 -
020 Login Hours.mp4
01:48 -
021 Enabling the Enhanced Profile User Interface.mp4
03:26
Student Ratings & Reviews
No Review Yet